If a scanning server is marked as down or unavailable or if a secondary scanning server doesn't have its own configuration tab in the web console, this means the server isn't connecting to your Lansweeper database. However, you may at some point notice that the service is marked as 'scanserver unavailable' or that a secondary scanning server you're trying to connect to your installation doesn't show up in the web console. A Lansweeper installation has at least one scanning server some Lansweeper licenses allow you to have multiple.īy default, the scanning service is configured to automatically start, as the service needs to be running to be able to scan your network. The Lansweeper Server service is referred to as the scanning service and the machine hosting the service as a scanning server. It also pushes configured deployments to Windows computers and processes emails.

This service is mostly responsible for scanning your network and sending data back to your Lansweeper database.

When you install Lansweeper, a service called Lansweeper Server is added to Windows Services on the machine hosting your installation.

Lansweeper scanning status